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John Cooper from Overalls shares his vision on how the insurance agents and brokers can enhance the client experience and add value in non-traditional ways.
Insurance is all about the customer journey and experience and John Cooper, formerly of Life.io, is back with a new project- Overalls. John shares his vision about how the insurance distribution channel can supercharge it's value and the customer experience by offering service where it has traditionally let others take over. Furthermore, Overalls does more than help with insurance challenges, it can be an integrated experience manager for many aspects of your clients life giving brokers and agents another value touchpoint.
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