Episodes

April 12, 2020

Curtis Killen, KBD Insurance

Perhaps we should listen to millennials in the insurance industry and Curtis Killen, President of KBD Insurance in Montreal is as good a reason as any. They look at things differently like hiring tactics, lead generation, au...
April 3, 2020

Jack Kudale Cowbell Cyber

Cyber insurance is not new but it's not widely accepted and understood. Jack Kudale CEO of Cowbell Cyber explains where the market is headed and how it's evolving when it comes to threat vectors and industries. Furthermore ...
March 27, 2020

Sahas Katta- Smartcar

The Insurance industry doesn't need any more UBI solutions, or does it? This episode features Sahas Katta, CEO and co-founder of Smartcar.com and he sees the world of automobiles, insurance, drivers and data differently. Sm...
March 20, 2020

Commercial Insurance and Covid-19: What you need to know

The insurance industry is focussing on Covid-19 just like all other industries and nowhere is there more pressure for answers than with commercial insurance professionals. Cole Leitch and Chantelle Markus from Avant Insuranc...
March 17, 2020

Dealing with COVID-19- Remote Services and Processes

A quick discussion from 3 brokers, and IBAO on some advice and thoughts for dealing with your insurance business and COVID-19. This is not a regular episode but something to be shared so that you can find some help, guidance...
March 13, 2020

Recruitment & Retention with Page Forron & Bettina Urban

The insurance industry is not the easiest one to sell as a career but it can be one of the most rewarding. Recruitment and retention is difficult at the best of times so how do insurance professionals fill the talent pipelin...
March 6, 2020

Ryan McMahon-Cambridge Mobile Telematics

Usage-based insurance is not a new concept but telematics has evolved and Ryan McMahon, VP of Insurance for Cambridge Mobile Telematics explains how. The technology has moved way beyond plugging something into the OBD II por...
Feb. 28, 2020

Chat Bots Expained with the Friendly Agent Chat Bot

Talking to a chat bot should not be this fun but Avdhesh Sexana, the founder and creator of the Friendly Agent Chat Bot, explains what so many within the insurance industry don't understand about the technology. Chat bots ar...
Feb. 21, 2020

Jeff Brown- Vpay

Claims service is when insurance matters most but the often overlooked part is how to make the payment of claims efficient. Jeff Brown, the President of Vpay, explains how their service solves so many problems for the payee ...
Feb. 12, 2020

Trulfa and Broker Technology

Broker technology comes in many forms but Sherif Gemeyal has been a pioneer in the next phase of the customer-facing insurance experience. Sherif and Marnie Osborne share their experience with how the broker distribution cha...
Feb. 6, 2020

John Taylor- CEO OMIA

There's a perception about the mutual insurers but John Taylor, CEO of OMIA, is ready to dispel it. These aren't smaller companies filling a niche, rather they are a group of long-standing innovators that have served segment...
Jan. 24, 2020

Social Responsibility Matters- Catherine Brown, Aviva

All corporations are using social responsibility as part of their brand value but no on within the insurance industry does it like Aviva. They started with the Aviva Community Fund and have now moved on to a new cause, Take ...
Jan. 17, 2020

AJ Altman- CEO Hover

AJ Altman, the CEO and founder of Hover is happy to change the parts of the insurance industry, in fact he's inspired to do so for all the right reasons. AJ has a incredible story about inspiration and risk and not how to lo...
Jan. 10, 2020

Boost & Tryg an AI partnershiop

It's one thing to talk to a company developing AI technology but to talk with their key customer is another thing but that's what happened in this episode when the co-founder of Boost AI, Henry Vaage Iversen and the Business ...
Dec. 19, 2019

Valerie Fehr, My Mutual Insurance

Innovation does not have to come from the 'big guys' when it comes to insurance companies and Val Fehr, CEO of My Mutual Insurance is proof. Val's beliefs formed a long time ago and once the chance arose was able to put them...
Nov. 29, 2019

Mark Evans: the new age of insurance sales

Insurance sales always seemed complicated until Mark Evans from Standard Sales reached out. As the guest on this episode, Mark explains how creating the right experience with innovative touch points, value mapping the custom...
Nov. 17, 2019

David Ferriero: Insurance with values

Insurance can be seen as a ruthless business and at times it is, but David Ferreiro from USI Insurance Services has a different view. David explains how brokers can insure to their values and how empowering the next generati...
Nov. 13, 2019

IBAO BIP Talks: Future of Insurance Regulation

While insurance regulation may not be the most glamorous subject the new regulator for Ontario's FSRA branch Tim Bzowey might be able to change that perception. With IBC's Don Forgeron asking the questions Tim explains his p...
Nov. 8, 2019

IBAO BIP Talks: The Talent Pipeline

Recruitment and holding on to talent is everything in the insurance industry right now and the IBAO 2019 Convention delivered the "Talent Pipeline" Tip Talk. This talk featured three leaders around talent and the insurance i...
Nov. 6, 2019

IBAO 2019 CEO Panel Sessions

A round table discussion featuring 5 of Canada's top insurance companies executives including: Carol Jardine, Rowan Saunders, Bob Tisdale, Heather Masterson, and Louis Gagnon. With two sessions featuring commercial and pers...
Oct. 31, 2019

IBAO BIP Talks with Ginny Roth on Political Climate post-election

Fresh off Canada’s 2019 Federal Election mid-October, Ginny joins us to explain how election results will impact both Canada and the province of Ontario, focusing on the implications to small and large businesses and the broa...
Oct. 29, 2019

IBAO BIP Talks with the Water Brothers

For many Canadians, the impacts of climate change are associated with the Arctic or low-lying tropical Pacific islands flooded by rising sea levels—a mindset that causes complacency and unpreparedness as Canadian households b...
Oct. 27, 2019

IBAO BIP Talks with Andrew Au

Marketers have shifted from mass to millennial—a generation in the thick of life’s biggest moments, claiming their position as head of household—and every brand is competing for their attention. Learn Andrew’s winning formula...
Oct. 24, 2019

IBAO19 BIP Talks One on One

Almost live from the IBAO 2019 convention in Toronto is the recap of the BIP talk guests featuring The Water Brothers on climate change, Andrew Au on marketing to millennials, Ginny Roth on the federal election and political ...